MALAYSIA NEEDS A MORE SENIOR-FRIENDLY PUBLIC TRANSPORT SYSTEM

 

Information about bus routes is not easily available at our bus stops. — LILY FU

My friends are amazed at how I have been able to move around the city and the suburbs without a car. I have been relying mostly on public transport and my two faithful legs since 1998. They say they wouldn’t have a clue how to take public transport to where they want to go. They intend to keep on driving for as long as possible.

There is currently no mandatory upper age limit on driving. But as age creeps up on them, the day will surely come when they have no choice but to hang up their car keys for good.

They will have to rely on friends to pick them up or opt for e-hailing rides. Or take public transport.

When that happens, they should be thankful our public transport has improved vastly. The horror days of the pink mini buses driven by wannabe Grand Prix drivers are long gone. So have the dirty stage buses that plied the streets polluting the environment with their exhaust fumes.

They have been replaced by buses and trains that are air-conditioned, comfortable and clean. There are free shuttle buses serving Kuala Lumpur city centre, Petaling Jaya and Penang.

Senior citizens aged 60 and above enjoy 50% off all RapidKL buses and LRT/MRT/Monorail trains. The trains run on time. Waiting time is generally short with an average of five minutes. Women’s coaches have been added for their safety and comfort. However, there is still room for improvement, especially for bus transport. It is the weak link in the overall public transport system.

Cater to our silvers too

According to the Department of Statistics Malaysia (DOSM) and research data, in 2023, there were 3.8 million citizens aged 60 and above. By 2030 this number is projected to reach 5.8 million (ageing nation status), and 6.4 million by 2040 (aged nation status).

This means a potential huge increase in elderly ridership. Has the government been busy making preparations to cope with this surge?

The World Health Organisation has a check-list of essential features of age-friendly cities. The section on public transportation covers various aspects such as availability, affordability, reliability and frequency, destinations, accessibility, and security. How does our public transport fare against this checklist?

Easy accessibility and convenience take top priority. Older people rely on public transport to get to community centres, health services and social functions. They walk to the nearest bus stop and take the bus to the nearest train station to get to their destination. Are the roads and walkways safe for them to do so? Overhead bridges are fine for the general public but a challenge for the elderly to climb up the steps.

Traffic lights at pedestrian crossings should be timed to allow older people ample time to cross busy roads. The traffic lights at the Kuala Lumpur City Centre (KLCC) pedestrian crossing stay green for only 30 seconds. It’s a mad dash across six lanes, even for young people, what more for senior citizens?

Information about bus routes is not easily available. Instead, there are all kinds of notices and advertisements plastered on the bus-shelter boards, for example, room to let, job vacancies and plenty of graffiti.

At some bus stops, route information is accessed through a laminated QR-code displayed on the board. Think about it, how many elderly have the QR-code scanner app installed on their mobile phones?

Those who do, how many actually know how to navigate the app and understand the instructions and directions?

The design of buses also leaves much to be desired for the elderly. The steps are too high for them to board easily. Bus drivers should get down and help those in wheelchairs to get on the bus. I have seen only one instance of a bus driver doing this. No wonder we hardly see anyone in wheelchair out on their own in the city.

Many drivers are impatient and start driving off without waiting for the elderly passengers to be safely seated.

It is imperative for bus drivers to show courtesy and follow procedures. They are supposed to stop the bus close to the kerb to pick up passengers.

This would make it easy for them to board the bus. They just step off the kerb onto the bus. In practice, the bus stops some distance away from the kerb. Passengers have to walk to the bus. During a downpour, this means walking through puddles of water to get on the bus.

Buses remain a vital link to the last mile destination. Yet they remain a poor cousin to the trains when it comes to overhauling or upgrading the public transport system.

Education is always key

Educating the public about respecting the elderly is also important. How many young people would give up their seats on the train for a senior citizen? They may do so for the disabled or a pregnant woman. But for an elderly? The priority seating sign is in every coach and announcements are made every few minutes, but few pay heed.

Younger commuters often remain seated, ignoring the elderly person standing in front of them. Sad to say, this happens all the time on trains and buses.

While the newer MRT lines and stations are a source of pride, the older LRT trains and stations need upgrading, especially the washrooms.

It is common to find at least two not in use due to water leakage or faulty flush. The taps at the wash basins are either loose or dry. And maintenance is sporadic.

It is the small inconveniences to the elderly that are often ignored or overlooked as being trivial or too inconsequential to pay attention to. But it is precisely the little things that matter.

It doesn’t take billions of dollars to make our public transport services and facilities age-friendly. Courteous and helpful drivers and station staff makes the travelling experience pleasant.

Sometimes one can’t help but wonder whether our city fathers and policy-makers are in touch with the realities on the ground. In focus groups, discussions, older persons who are regular commuters should be invited to give their views and suggestions. They know what is lacking and what needs improving.

Age-friendly facilities benefit everyone, not just the older population.

Lily Fu is a gerontologist who advocates for seniors. She is founder of SeniorsAloud, an online platform for seniors to connect and enjoy social activities for ageing well.

(The above article was first published in the print media on Wed 7 May, 2025. The online edition can be accessed at https://www.thestar.com.my/lifestyle/family/2025/05/07/senior-friendly-public-transport-system-needed)

WHAT IS A GOOD DEATH?

Thoughts of death and dying have been on my mind of late. No, I am fine in case readers are concerned. It’s just that in the past two months I have been to five wakes and funeral services.

A record for me personally, but not unexpected, considering my age and the community I am actively involved in.

Most of us are in our 70s and 80s. While we aspire to enjoy many more active years ahead, not everyone will get to achieve this. Friends and family members will leave us one by one as time passes.

Death is also a part of life.

With Qing Ming just over, it is another reminder that life is transient. For those unfamiliar with this Chinese observance, Qing Ming is a time for Chinese families to make the annual visit to the burial grounds of their departed family members. It is a mark of filial piety for Chinese families to pay their respects to their ancestors, with prayers and offerings of food.

Family members also take the opportunity to spruce up the grave in the cemetery. With cremation becoming the preferred choice now, Qing Ming is also observed at the columbarium and temples.

The ultimate leveller

Death can knock on our door at anytime and anywhere. It can strike down the young and the old, the healthy and the infirmed, the rich and the poor. Death is the ultimate leveller.

It comes to the best among us, and to the worst among us. It happens in greater numbers among the elderly. Yet we know precious little about how best to prepare for death. Countless books have been written about how to live a happy life, but very few about how to have a happy death. Is there such a thing as the art of dying? Can it be taught or learned?

Has anyone been through the death experience and shared it with a loved one in a dream? How does one deal with one’s approaching death? Why is death nearly always associated with pain, fear, grief and loss? Isn’t it possible to depart with relief, joy and celebration? At last, for some. Too soon, for others.

So many questions but hardly any answers. For those already nearing the final chapter of their lives, it is good to reflect on this eventuality and be prepared for it. By this I mean, putting our affairs in order, like making sure we have made our will and arranged for the disposal of our earthly possessions.

We want to have a say in planning our wake and funeral service, like which of our photos to display at our wake, what music to play and where we want our final resting place to be. We should play a central role in this important decision making and not leave everything for our spouse or children to decide. And we should do this when we are still of sound mind.

Death is still considered a taboo subject, and few people feel comfortable discussing it. However, there is now a growing sense of acceptance. It makes sense to plan how we want to go while we are still around and still lucid enough to decide.

I have learnt more about death after taking up a course on “End of Life: Death and Dying” for my post-graduate studies in Applied Gerontology. In 2018, I attended a two-day “Death Festival” organised by a local funeral service provider. It opened my eyes to a more positive side of death. Understanding death takes away the fear and replaces it with quiet acceptance as something natural, and not to be feared. For some it may even be welcomed.

The ‘perfect’ goodbye

A dear friend’s mother had what I call “the perfect final goodbye”. Friends and family members from near and far had come together to celebrate the wedding of her grandson. At the wedding dinner she was a picture of joy, laughing and chatting with everyone, obviously delighted that all her loved ones were present and around her that night.

I remember saying good night to her as I passed her table on the way out, after the dinner. She was all smiles, and looking radiant. The next day she passed away peacefully in the afternoon while taking a rest. She was 87.

Unfortunately, not everyone is blessed with a good death. I remember too seeing another auntie, one of my mother’s closest friends, groaning in pain as she struggled to breathe, her body ravaged by terminal cancer. It was a sight that remains etched in my mind.

At our age, many of us would probably have seen death up close in people we know and love. For those with terminal illness, death is a welcome release. We have seen the acute pain and intense discomfort they have to endure, hour after endless hour, week after torturous week.

They don’t have the strength to fight the illness, nor the will to live anymore. They just want to be left in peace to die. But not everyone in such a condition wants to let go. Nor does the family want to see their loved one go.

When there is no quality of life, who makes the final decision to pull the plug, that is, Do Not Resuscitate (DNR)? Such a decision should be made known to our family while we are still able to decide.

Life is precious. We want to hold on to life for as long as we can. But does being kept alive with machines and endless medication constitute life as we know it?

Here’s another decision some of us may want to consider. I recently attended a talk “Turn A Loss Into A Gift” by Prof Dr Saw Aik, Director of the “Silent Mentor” programme.

I had first heard about this programme in 2022, and had followed a live recording of the entire ceremony.

It affected me immensely on both the emotional and spiritual level, and brought tears to my eyes.

Briefly, Silent Mentor is a programme initiated by Universiti Malaya to promote body donation for medical education, research and training for medical students. The sending-off ceremony was very respectful and dignified, and heartwarming.

Our deceased body is the ultimate gift we can donate. It is not for everyone but for those willing and happy to contribute their body for teaching purposes. For the medical students it is an eye-opening and humbling experience to know that there are people capable of such a noble sacrifice.

God decides our final departure day, but it is within our hands to live well and leave well. Let us pray for a disease-free old age.

And when the time comes for us to go, to go quietly and peacefully, fading into the darkness of eternal sleep, with important decisions made, and everything taken care of.

That is a good death.

Lily Fu is a gerontologist who advocates for seniors. She is the founder of SeniorsAloud, an online platform for seniors to connect and enjoy social activities for ageing well.

(The above article was first published in the Star on Wed 9 April 2025. The online version can be accessed HERE.)